A clean, well-maintained property is essential in exceeding guest and owner expectations.
Giving owners peace of mind that their investment is protected and maintained during their absence is important to us. Our maintenance department is familiar with each of our properties and efficiently handles issues as they arise. We provide routine and light maintenance in-house at a cost savings for our owners. All maintenance and repairs are tracked through our work order system, creating a history of each property.
In addition to providing routine repairs, the maintenance department will troubleshoot larger issues. In the event an outside vendor is necessary, we have established relationships with local and reliable contractors and technicians of all types. We will schedule and oversee such repairs and communicate estimates, progress and completion to our owners. Our 24-hour on-call service takes care of unexpected emergencies.
Building trust with our owners is at the core of our success. Each year we retain over 90% of our owners due to the relationships we have built and our personal attention to detail. In fact, many of our owners have been with us since 1994 - our first year in business!
Let us help you gain the most from your investment. Contact us today to find out how.