Management
We realize that your property is a valuable investment; and we are committed to providing you with the most professional management services available. If numbers tell the story, we have some great numbers to share.
For over twenty years, we have been locally owned and managed. Key to our success is our dedicated team of proven professionals, who can boast almost 100 years combined experience in the local rental market. The team's skill and knowledge consistently deliver exceptional service to our owners and guests. We excel at developing relationships, building trust and facilitating repeat and referral business. Prompt communication and timely responses are the key to ensuring that owner, guest and staff needs are addressed quickly and effectively.
We apply stringent procedures and policies to make sure that your property rental experience is as successful as it can be. We are well known for consistently providing clean, well-maintained properties; and have had extensive, on-going training from the leading vacation rental housekeeping consultant. All of our efforts in the pursuit of excellence have paid off - nearly 96% of our guests report that their accommodation was cleaned to their expectations upon arrival.
We know our properties - and we know them well! With comprehensive knowledge of each listing, our reservation staff excels at matching each guest request to their perfect accommodation. This attention to our customers' needs has resulted in 88% of our 2015 guests indicating they would return to the same property the following year, building a strong repeat rental base for our property owners.
Over 60% of our annual guests are repeat customers. However, we have expert marketing in place to consistently drive new business to your property! With just the right combination of personal service and technology, we are successfully able to retain our existing customer base and attract new guests to Lido, St. Armand's & Longboat Key - and to your property. Are you ready to List your Property? Contact us today.
