A relaxing view of the water from one of our properties' screened Florida rooms

About

Why would you use Florida Vacation Connection instead of staying at a hotel? Staying in a private home or condo immerses you in the culture of the area. Rather than trying to keep you in one location for everything, it encourages you to explore. It gives you room to spread out, the ability to entertain new friends for dinner and a vacation experience that is unrivaled. It's also a better value - after all, why pay for one room when you can have the whole property?

Locally owned and managed since 1994, Florida Vacation Connection is an established management company with the resources and staff in place to ensure that all owner, guest and property needs are met. The owner of the company is actively involved in the day-to-day operations and is committed to your management needs. The majority of staff members have been with the company for over ten years; and with some approaching twenty years of service, we are proud of the commitment and dedication of our team. Due to our company's focus on a specific market niche, we are able to provide the personalized service and attention to detail that has been instrumental to our becoming the most efficient and reputable property management company on St. Armand's, Lido Key and Longboat Key.

Our Team

Since 1994, Florida Vacation Connection has been owned and locally managed by Michele Knuese. Michele is involved in the day-to-day operation of the company and employs a "hands on" approach, making her readily available to property owners, rental guests and employees.

Our professional team consists of vacation rental experts in two fields: Our Reservations / Front Office team ensures optimal customer satisfaction; and our Property Management / Back Office team consistently delivers clean and well-maintained properties. These courteous professionals create a positive impression with their experience, education and extensive property knowledge.

Due to the smaller size of our company, we are able to provide personal attention to both owners and guests; any concerns are given the utmost priority. Because we service a defined geographic area (Longboat Key and Lido Key and St. Armand's) we can concentrate on knowing everything about our properties and the surrounding amenities.

Each team member works to build a positive relationship with guests, building a level of trust which encourages them to rent from us again. Guests know that they can count on our team; whether they are inquiring about the details of a specific property, or experiencing a maintenance problem with their vacation rental. Due to the relationships formed and the trust placed in us, 99% of our guests state they will rent from us again.


Owner / President
Michele Knuese

Michele has been active in the local vacation rental business since 1987. As the owner and manager of the company, she is actively involved in all aspects of the business. To stay on top of industry trends, each year Michele attends the International Vacation Rental Managers Association Conference as well as district conferences. Prior to opening Florida Vacation Connection, Michele managed a large rental division on Longboat Key; she served nine years on the Board of Directors of the Longboat Key Chamber of Commerce, with two of those years as Chairman of the Board.

Learn More About Michele

Operations Manager
Meghan DeLong

Meghan joined our team in March of 2020 and focuses on business development as well as marketing. Her 13 years vacation rental experience started in reservations and marketing, then crossed over into operations and owner relations. She has also managed a handful of resorts on Longboat Key and Anna Maria. Meghan's hands-on experience in each facet of vacation rentals is an asset and a complement to the FVC team. Homeowners, guests and staff alike are in very capable hands!

Reservations
Sue VanDiver

Sue has been with our company for over twenty years, since 1999! She specializes in guest reservations and communication, maintaining our presence with on-line travel agencies (i.e. VRBO) and producing our monthly guest newsletters.

Learn More About Sue

Bookkeeping
Cindy Steiner

Cindy has been with our company since 2004 and has been in the travel and hospitality industry for over twenty-six years. Cindy is our Back Office Manager and works closely with housekeeping and maintenance. She is also responsible for owner statements, sales tax reporting, guest accounts and vendor accounts.

Front Desk
Patti Giller

Patti has been with our company since 2010. She greets and interacts with all of our owners and guests. Patti is the friendly voice that answers the phones and she also assists the Housekeeping Department with quality control.

Maintenance
Walt Fallon

Walt has been with our company since 2016. Having over 20 years experience in vacation rentals and property management, Walt brings a wealth of knowledge and skills to our maintenance department. He is responsible for owner and property services, in-house maintenance and repairs and coordinating outside service vendors. Walt is always on the go, in and out of properties and keeps owners, guests and staff informed and up-to-date on property issues.

Local Experts
Our Team

Collectively, we have over 100 years vacation rental experience. We are the local experts!

Housekeeping Manager
Stephanie Baumgartner, LCAM

Stephanie is our newest team member and brings with her years of experience in vacation rental housekeeping and property management. Her extensive knowledge of the industry, both in Florida and in Europe, ensures that each property is inspected with the utmost attention to detail. Using the latest in property care technology, Stephanie verifies and documents each cleaning process that occurs before and after occupancies. By using this technology, she delivers the cleanest properties and the best service experience to our clients. Owners and guests alike can rest assured that their property will be clean, inspected and ready for their arrival. We are happy to have Stephanie as part of our team!