Home > owner services > owner benefits > connection

I. WHY CHOOSE THE CONNECTION?

We are the Rental Experts of Longboat Key and St. Armands / Lido Key

We have chosen to focus and specialize on these two Keys.  This has proven to be a wise decision as we know the rental market and properties, the community and the vacationers better than anyone else.

Our Personal Service and Attention to Detail

Owner and Property Services:  When you enroll your unit into our rental program, a staff member will meet with you at your property.  This will give us the opportunity to get to know each other and allow us to become familiar with your property.   

Sales Approach:  We hear from hundreds and hundreds of potential rental guests every month and each one is in important to us!  Our ability to turn inquiries into bookings is critical and being successful starts with the way our customers are treated by our reservation staff. Each prospect is given our fullest attention and top priority!

Communication is Easy!  The principals and staff of the company are easily reached at any time during business hours.  We pride ourselves in the fact that when a guest or an owner calls our office, they receive a prompt, knowledgeable and friendly reply.  This personal contact is the foundation of our reputation and our clients and customers think we are the best!

We know our properties!  Beyond the beautiful property photos and presentation sheets, our staff knows our properties. With the majority of reservations booked by phone or the Internet, guests feel confident about their plans through their communication with our staff.   As we specialize on Longboat Key and Lido Key it is possible for us to know all of our properties, which we believe is imperative to the successful operation of a vacation rental company.

Our Employees are team players and we appreciate them!  They are polite, experienced and efficient professionals and most have been with us for years and years.   We enjoy a low turnover rate, which benefits all involved with the company.  Efficiency and repeat business increases every year and relationships grow stronger.  You just can?t beat that.

Our Properties.  We offer properties by the night, week, month and season and enjoy a reputation of providing beautiful, clean and well-maintained properties.  All of our properties must meet quality standards and inventory requirements. When you join our rental program, your property will enjoy the benefit of being associated with the best rental properties on Longboat Key and Lido Key.

The Proof Is In.  To improve our services, we conduct a Guest Survey. Nearly two hundered and fifty surveys were returned in 2007 and the results are as follows:

100% stated that the reservation process was easy and efficient

99.6% stated that check-in went smoothly

100% stated that the front office/reservationists were helpful

99.1% stated they would rent from us again

We are very proud of these statistics and congratulate our staff.  

 

I. WHY CHOOSE THE CONNECTION?  

II. HOW DO WE MARKET OUR PROPERTIES?

III. PROPERTY MANAGEMENT.